Boost Your Company Profits With The Right Order To Cash Software: Identifying The Optimal Dso Ratio

What Is Good Dso Ratio

In the world of sound financial planning and decision-making, the DSO ration can be crucial factor in determining the success of company. But, before delving into the intricacies of what constitutes good DSO ratio, let’s look at what we’re dealing with in the Order to Cash (O2C) Softwarespace.

The Order to Cash (O2C) cycle is financial process that commences with the customers purchase order and ends with the payment for this purchase. In other words, it is the cycle of offering goods or services to customer and receiving the due payments for that transaction. O2C software provides automated, streamlined processes that help finance teams manage the entire Sales Order to Cash process effectively and efficiently.

But why is the DSO ratio important within this equation? Without the right strategies and technology, business can experience long delays in collection of payment, which can in turn lead to an increase in Days Sales Outstanding (DSO). DSO is measure of how quickly company collects receipts from its customers. By definition, it is the number of days that company takes to collect payments from customers within the O2C process. Generally, the lower the DSO, the better. But the optimal DSO will vary from company to company and is often dictated by their business model and market conditions.

Without further ado, let’s look into how to identify the ideal DSO for your company.

Step 1: Take Look at Your Market and Your Competitors

It is essential to have firm understanding of the market in which your business operates and its dynamics to identify the ideal DSO ratio. Research and assess your competitors, their practices and the market conditions, and then compare them to your own. By doing this, you’ll have good guide as to what level of DSO is needed to remain competitive and profitable.

Step 2: Assess Your Current Receivables and Infrastructure

Perform detailed analysis of your current receivables structure, your associated processes, and the supporting infrastructure. This will provide you with clear insight on the current state of your receivables operations and can be used as baseline to compare against. Also, consider developing dashboard or other method to regularly monitor the performance of your receivables process.

Step 3: Use Your Payments Data to Create an Ideal DSO Ratio

Gather information related to your payments data, such as the time taken for payments to be collected, the payment channels involved, the number of days that payments have exceeded due dates, etc. With this data, generate diffferent calculations, such as cash collection rate, average payment cycle time, etc. Armed with these critical metrics, you can create an ideal DSO ratio that fits your companies needs.

Step 4: Implementing the Right Technology

Once you have firm idea of the ideal DSO ratio for your business, it is time to figure out the technology needed to help you achieve that. Settling on suite of applications and tools will enable you to improve your recovery rate and timelines. This may include applicant tracking software, enterprise resource planning tools, customer relationship management systems, debt collection and accounts receivable systems, and billing services.

Step 5: Monitor and Improve

Your work is not done after the new setup has been implemented; there must be regular reviews and assessment of your O2C process to achieve your target DSO ratio. If report highlights any issues, take this as an opportunity to fix them and further improve your operations.


Adopting an Order to Cash (O2C) system can be beneficial for any enterprise, as it enables them to boost profits by optimizing their DSO ratio. As outlined above, making use of the right O2C solution and the associated processes is essential for achieving the goal of attaining good DSO ratio. As the market and customer needs evolve, so must the goals, strategies and technologies employed by any O2C system to ensure success in the long run.