Evaluating A Software Solution For Billing And Accounts Receivable Management

Billing And Accounts Receivable Software

The process of managing invoices, payments and permits an organization to exchange resources between parties is an essential component to ensuring businessesuccess. It is often the case that employing dedicated, or even multiple system of accounts receivable (AR) technology limited to these tasks can be expensive, cumbersome and often time consuming. The solution to this challenge may lie in Softwaresystem which is designed to streamline the administrative task of managing an order to cash system and provide comprehensive platform to run business.

When considering an order to cash software, an executive must assess number of factors to ensure that the selected system can be embraced within the business. Being able to identify the need, understanding the solution and weighing the associated costs of the system are all integral components of the evaluation process.

To conclude whether the solution will compensate for the investment in terms of functionality, convenience and expenditure, it is important for the executive to be cognizant of the potential implications.

Identifying The Need

The initial step in any customer ordering system is for the executive to ascertain the requirements of the business. To do so, it is best to begin by assessing whether there is an existing program which adequately meets the operational requirements of the organization. If the answer is affirmative, it is probably best to reassess the necessity of new solution. If system is found to be unsuitable, then the next step user should take is to identify the areas where the existing technology has proved itself inadequate or counter-productive, this would also be aggravated by any business growth.

Understanding The Solution

When exploring solution for billing and accounts receivable, the executive must become knowledgeable of the multitude of features which can be extracted and utilized. Examples of which include the ability to manage invoices, cash processing, customer payments, automated customer alerts and update customer contact data.

It is also worthwhile to analyze usage tracking and analytics facilities to evaluate how an order to cash software can enable business to set up customized reporting and track payment history, generate insights into customers payment behaviors and automate activities such as invoice aging.

Weighing The Costs Of The System

Before deciding on an appropriate accounts receivable solution, the executive must apprise themselves with the financial outlay associated with the technology in relation to the other associated costs, of implementing it within the business, such as any modifications to existing systems or additional hardware.

In addition, the executive must review the details relevant to any regular subscription costs for either the subscription base or licensing model as these will heavily influence the final decision.


The choice of dedicated automated accounts receivable solution can potentially save resources as well as providing platform to streamline the entire order to cash process. Nonetheless, it is imperative that the executive identify and comprehend the solution’s features, and weigh the associated costs involved before concluding if the solution is an adequate fit.