How to Leverage Order to Cash Solutions to Optimize Cash Collections

Today, companies require efficient and well-coordinated systems to manage their orders to cash activities and maintain healthy cash flow. As a result, a growing number of organisations have turned to order to cash solutions to enable them to move beyond manual, time-consuming methods of cash collection.

In this guide, we outline the steps needed to ensure optimal use of an order to cash solution, enabling companies to streamline the collection of customer payments and receive invoices quickly and efficiently.

Step 1: Assess Your Current Processes

The first step in leveraging an order to cash solution to optimize cash collections is to assess the existing processes. Determine which activities require manual handling, as well as what starts and stops the process. Such an assessment will also help identify potential time-consuming pain points, such as lack of visibility in invoice statuses, that can be addressed with the right solution.

Step 2: Identify Key Requirements

Having reviewed the current processes, identify the key requirements for an order to cash solution. This will help ensure the right solution can be selected to meet the specific needs of the business. The identified requirements should take into account scalability and long-term goals, such as plans for future automation.

Step 3: Set Goals & Strategies

When implementing an order to cash solution, cash flow visibility is critical. Therefore, it is important to define the goals and strategies for the system. This should include objectives such as the amount of cash to be collected, expected timelines for collections, and the amount of cash considered acceptable to be held outstanding. Additionally, strategies to achieve these goals may be devised and tracked for their efficiency.

Step 4: Monitor Collections

Once an order to cash solution has been successfully implemented and integrated into the existing processes, it is essential to ensure its performance is regularly monitored. Regularly tracking the number of invoices being sent, outstanding and paid, as well as the quantity of collections by period, provides a good view of the efficiency and performance of the system.

Step 5: Establish Continual Improvement

Finally, an order to cash solution should be continually improved. This can include the adoption of smarter, more automated processes and the addition of new capabilities to the system. Other important aspects to consider include finding ways to reduce the number of outstanding invoices and cash collection costs, as well as ensuring the solution complies with all industry regulations.


By following these steps, companies can leverage Order to Cash solutions to optimize cash collections and increase their receivables. The solution provides organisations with a streamlined and automated way to collect payments and manage invoices. With accurate real-time cash flow visibility and monitoring, companies can identify issues quickly, reduce costs and gain better control over the collections process.