Order To Cash Process: A Step-By-Step Guide For Executives


Every executive in the finance department understands the importance of maximizing efficiency and productivity in order to cash processes. With the ever-growing complexity of the sector, it has become increasingly difficult for enterprises to manage their cash efficiently. To alleviate the challenge, Automated Order to Cash solutions have emerged as preferred choice to streamline the process and save significant time, resources, and money.

This step-by-step guide comprehensively covers the features and applicability of this standard software and explains how it can help organizations maximize their order to cash experience, backed with quantitative evidence.

Step 1: Evaluating Your Current Order to Cash Infrastructure

The foundation of all great processes begins with an evaluation of your current infrastructure. Therefore, the first step involves undertaking thorough analysis of the potential areas where your order to cash process can be optimized.

Are you utilizing all the resources at your disposal? Are you tracking processes in timely manner? Are different departments working harmoniously to achieve optimum results? Answering questions like these can help you create an effective roadmap to make necessary changes to your organizations order to cash process.

Step 2: Implementing an Automated Order to Cash Software

At this stage, you can start to invest in an automated order to cash software, which is designed to bring significant time and cost savings for your organization. This software has the features to streamline range of order to cash processes, from order entry and invoicing to payment and collections management.

The software lumps the different processes together and lets you establish streamlined and coordinated workflow for the entire organization. It also has the ability to swiftly identify any steps where the organization is not leveraging resources optimally, allowing you to institute changes quickly.

Step 3: Integration of Software into Organization Infrastructure

After you select the software and license it, the next step is to integrate it into the existing organizational infrastructure. Here, you need to ensure that all the major departments in your organization, such as finance, accounts, and sales, are on board and able to make use of the software?s features. This is to ensure that the new software does not hinder existing processes in any way.

Step 4: Training All Departments

Once the software is integrated into the organization, the next step is to provide training to all departments so that you can make the most of the software’s features. Additionally, you can also invite external experts to provide further training to selected members of staff who will be utilizing this software.

Step 5: Start Utilizing the Software

Once your organization is equipped with the right skills, the software is ready to be utilized. You can start by placing the software?s features into practice so that you can witness the expected time and cost savings. On the other hand, you can also perform testing phase to make sure that the software is working as it ishould.

Step 6: Track Performance

The final step here involves reviewing the performance of the software and understanding its role in the order to cash process. Make sure to collect data from each department to get an overview of the process. You can then identify opportunities for further optimization and implement them for maximum results.

Bonus Step: Reap the Benefits

Instituting an automated order to cash software in your organization comes with vast benefits. It reduces the time taken for order entry and corresponding invoicing processes from up to 24 hours to just few minutes. Additionally, it has the potential to increase being paid time for invoices from 70 days to just 10 days, according to research by the Oxford Management Centre, leading research institute in the United Kingdom.

These advantages, once capitalized upon, will increase overall organizational efficiency and, in turn, the bottom line. They are achieved with minimal effort, allowing organizations to save time, resources, and money.


By implementing this automated software, you can rest assured to experience steady productivity gains and an overall improvement in the order to cash process. The step-by-step guide outlined in this article gives you an insight into how your organization can get the most out of such software. So, take the initiative to streamline your order to cash process and achieve excellent operational results.