Order To Cash Solutions: A Comprehensive Guide For C-Suite Executives


businesses and organizations in almost any industry must ensure the successful completion of their Order to Cash (OTC) cycle. When it comes to OTC solutions, accounts receivable collections software is must, as it istreamlines and expedit is the processes of handling and managing receivables.

The complexities associated with accounts receivable collections can be daunting, however, so it is important for C-Suite executives in finance departments to understand how they can best utilize solutions for accounts receivable collections software in order to maximize their operations? efficiency and profitability. This guide is intended to provide the necessary information to aid in the selection of the right accounts receivable collections software.

Selecting Accounts Receivable Collections Software

When searching for conducive accounts receivable collections software solution, the first step is to determine what specific needs are to be met. Consider the capabilities, features and scalability needed to best serve the organizations OTC operations. Take look at the vendor?s list of clients and determine whether they have experience working with other organizations with requirements similar to those of the company.

The second step is to evaluate the software from user experience perspective and make sure the design and functionality are up to the organizations standards. Ensure the interface allows for easy navigation, efficient data retrieval and comprehensive reporting features. Certain features to look for in accounts receivable collections software include the ability to customize and duplicate documents, along with automated alerts for aged invoices.

The third step is to weigh the cost associated with an accounts receivable collections solution. Variances in terms of cost should be compared among the list of vendors, along with the associated fees. Also, series of upfront, conversion and user fees are often associated with the acquisition and implementation of accounts receivable collections software; understanding these and other associated costs is key factor in selecting the right accounts receivable collections software.

Integrating Accounts Receivable Collections Software

Before the accounts receivable collections software solution is implemented, C-Suite executives should analyze whether the software can be integrated into the existing workflow of the organization. How much of the current system?s data will need to be imported? Are data fields compatible and able to be mapped? What will be the scope of the training required before use? How the accounts receivable collections software will interact with the organizations other software should be explored and the resources allocated should be considered.

Analyzing Performance of Accounts Receivable Collections Software

Finally, accounts receivable collections software should be regularly assessed to determine its efficiency with respect to the organizations OTC cycle. Take look at the performance metrics associated with the accounts receivable collections software and check to see if the expected standards have been met with respect to invoicing, payment collection and customer satisfaction. Constant review of performance should lead to the identification of areas for improvement and potential for further optimization.


Accounts receivable collections software is an integral part of the Order to Cash cycle, and understanding the various components of accounts receivable collections solutions is essential to their successful implementation and use. C-Suite executives in finance departments should make well-informed decisions when selecting the right accounts receivable collections software based on the required capabilities, features and scalability needed to best serve the organizations OTC cycle. Furthermore, thorough evaluation of the user experience, cost and resource requirements are necessary in order to maximize the efficiency and profitability of the OTC cycle.