Forrester: The Era of Procurement Empowerment
Gone are the days of Procurement as merely the “purchasing police” – the practice has evolved into a critical strategic business driver
What the webinar covers:
In the past, procurement was labeled as the business enforcer. By pushing compliance and policy, business stakeholders were often told what and how to buy, rather than easily guiding them to what they really need.
Taking the cue from customer-led technologies and the concept of Amazon-like search, the evolution of procurement as both a service and technology has changed it focus from enforcer to enabler by promoting the adoption of buying based on a customer centric approach.
Download this webinar with Corcentric and Duncan Jones, Principal Analyst at Forrester research to learn how procurement organizations are enhancing the value buyers bring to their work. During this 60 min session we share approaches global procurement leaders can take to become a champion of buying empowerment that delivers enhanced customer experiences while increasing procurement’s performance.
What you will learn:
- The challenges that drive the need for better user experiences
- Latest trends in eProcurement platforms
- Case study examples of “empowered procurement”