Risks Of Operating Without An Order To Cash Management System


Organizations that conduct commerce on an international level must optimize their Order to Cash (OTC) operations in order to remain competitive and reduce associated costs. As such, lack of appropriate software support to manage OTC operations can result in missed opportunities, inaccurate records and unsustainable financial processes.

Leveraging software-as-a-service (SaaS) platform to streamline working capital activities is essential to improving payment processes. Such an order to cash software can enable companies to effectively manage both the outflow and inflow of funds in more efficient and cost-effective manner. Investment in DSO (Days Sales Outstanding) reduction software can also assist organizations in reducing the time taken for customer to pay for product, service or asset. This could potentially reduce the amount of effort required within the Accounts Receivable department to follow up on unpaid invoices.

By utilizing such software to support OTC operations, an organization can observe significant gains across numerous areas. Improved cash flow is one, as payments from customers will become more predictable. Automated payment management also assists in alleviating manual labour and costly errors which lead to disputes. At the same time, expenditure relating to non-payment can be reduced whilst maintaining streamlined, efficient approach towards reducing payments cycles.

If an organization continues to operate without updating its procedures to reflect the sudden shift brought on by digital transformation, there can be dire financial consequences. Lack of adequate software support can lead to accelerated aging of accounts receivable and an overall deterioration of liquidity. Furthermore, if data fragmentation and duplications are left unmanaged, this can become an expensive exercise to remedy. Financial reporting and forecasting can also be incorrect, resulting in inaccurate predictions and budgets.

To remain successful, companies are therefore encouraged to invest in comprehensive DSO reduction software which is tailored to the demands of their specific sector and size. Quality reporting procedures and forecasting tools are also important components of such software. Through collaborative effort, the correct technology-driven platform can ensure measurable and successful long-term financial results.