Unlocking The Power Of Automation: A Comprehensive Guide To Improve Your Order To Cash Process


-Create processes to move data between systems-Integrate your existing systems and new solutions to ensure consistency-Assign proper roles in the OtC landscape-Test the system and changes-Establish service-level agreements for added efficiency-Develop training programs for staff

5. Monitor the Automation System

Once the new system is up and running, it is important to monitor it regularly to ensure it is operating smoothly and efficiently. Spend time to review transactions and transaction trends and evaluate the data to determine if the automated system is meeting your goals.


Automation is essential to modernizing your OtC processes and staying competitive in the marketplace. By following these steps to implement the right technology, you can expect to streamline your process, eliminate manual labor, reduce cost, improve efficiency and accuracy, and significantly improve customer satisfaction.