Supplier Performance Management and Governance Services by Corcentric
Take control of your supply chain performance by strengthening your governance and enhancing supplier accountability.
Once a supplier has been sourced and contracted to provide a particular service, consistent supplier relationship management (SRM) ensures costs and activities follow contract terms and that key performance indicators are met in terms of quality and service. As SRM programs represent an investment of time and resources, Corcentric provides the expertise and resources to assess your current operations in developing a program that addresses your specific needs and goals.
Our three-phased approach includes:
I – Assessment
Through an initial assessment of suppliers and department operations, Corcentric can identify pain points and corporate goals relating to what you want to derive from your vendors on a qualitative and quantitative basis.
Depending on your needs, we can:
Review supplier contracts, SOWs, SLAs, and KPIs versus industry best practices
Map processes to evaluate specific activities including supplier performance versus industry standard or contracted obligations
Design dashboards/scorecards
Identify vendors deficiencies and determine development of specific skills/capabilities
Create the business case for the supplier relationship program to gain buy-in for executive management and sponsorship
II – Integration
After determining your baseline of operations and long-term strategic goals, Corcentric works with your team to redefine processes, tools, and procedures in managing and executing a customized SRM program.
Corcentric can help you:
Establish or optimize KPIs or Service Level Agreements (SLAs)
Once an SRM program is established, Corcentric can ensure it remains on track and that suppliers are added or removed based on changing business goals or terms and as contracts are renegotiated or adjusted.
To ensure the SRM program continues to run effectively, we can:
