The challenge
Truck Fleet Management Services (TFMS) has been in business since 1900. The company has evolved from operating ships on the Great Lakes to supporting modern commercial fleets across the country. Today, the company focuses on contract maintenance, serving fleets of all sizes.
To remain competitive against much larger maintenance providers, TFMS was in search of a way to secure consistent, competitive pricing, and support their nationwide operations, without adding administrative burden.
Before partnering with Corcentric, Truck Fleet Management Services managed supplier pricing and negotiations on their own. This led to:
- Inconsistent and expensivepricing
- Vendor uncertainty on the road
- Administrative overhead
“We’d get out of our area and have to deal with vendors wherever we broke down,” said Scott Bartlein, Fleet Maintenance Manager for Truck Fleet Management Services. “That was getting pricey, and you weren’t sure what you were getting.”
The company needed a simpler, more reliable approach to procurement, billing, and nationwide service support.
“We’d get out of our area and have to deal with vendors wherever we broke down. That
was getting pricey, and you weren’t sure what
you were getting.”
— SCOTT BARTLEIN, FLEET MAINTENANCE MANAGER, TFMS
The solution
Truck Fleet Management Services implemented Corcentric Fleet Procurement in 2006. Since then, the company has benefited from:
- Standardized national pricing: Corcentric negotiates pricing with vendors, OEMs, and tire suppliers on the company’s behalf, eliminating the need for one-off negotiations.
- Nationwide credibility: No matter the dealer, technicians can walk in knowing they’ll be treated like a long-term customer.
- Consolidated vendor billing: Corcentric handles billing across suppliers, giving the accounting team a centralized place to pay and reducing paperwork.
“All we have to do is contact them and we’ve got our parts coming and we know we’re going to get a good price,” says Bartlein.
The results
Partnering with Corcentric has delivered significant operational and competitive value. Truck Fleet
Management Services has gained consistent, predictable pricing across parts and tires nationwide,
helping control costs no matter where service is required.
By consolidating vendor billing into a single portal, the company has reduced back-office workload. Procurement and accounts payable teams have real-time visibility into
the status of every invoice received.
Perhaps most important is the credibility aspect — they can be in any town at any dealership and have the peace of mind that they’ll receive trusted pricing and be recognized as an established customer.
Looking ahead, Truck Fleet Management Services is interested in how artificial intelligence and
automation will further support decision-making, particularly in areas like inventory optimization
and invoicing analysis.
“All we have to do is contact them and we’ve got our parts coming and we know we’re going to get a good price.”
— SCOTT BARTLEIN, FLEET MAINTENANCE MANAGER, TFMS
Spotlight
Solutions Deployed
Corcentric Fleet Procurement
Industry
Truck Transportation
Results
Buying Power of More Than
$1B
Access to
165
Supplier Programs
Real-Time Invoice



































