Software Automation: A Critical Risk To Order-To-Cash Processes


Most order-to-cash processes involve certain degree of manual cash handling, and many finance executives have yet to make the move toward software automation. This lack of automation creates serious risk across an organization, as financial objectives and goals are increasingly difficult to meet.

To remain competitive and maintain profits, organizations must continually strive to decrease process inefficiency and optimize operating costs. Manual cash handling introduces unnecessary inefficiencies, placing heavy burden on the finance team. Relying on manual processes can result in time-consuming and error-prone processes, such as manually transcribing handwritten invoices, inefficient storage of source documents, and delayed access to needed funds. These age-old processes involve significant cost and put strain on the finance team which can reduce team morale, thereby reducing long-term revenue and profitability.

Furthermore, organizations risk being outpaced by their competitors due to the operational and financial consequences of manual processes. Manual processes are inherently slower, prone to errors, and inaccessible from anywhere outside the physical office. This can erode customer satisfaction and further impede cash flow. Without software automation, businesses may struggle to keep up with the pace of industry standards, delivering an inferior customer experience.

With an automated order-to-cash software, finance teams will benefit immensely. Automation removes friction, saving countless hours and ensuring accuracy and compliance. Automation also ensures that critical data is consistently and accurately logged, eliminating unnecessary steps and streamlining the entire process. With automated solutions, finance teams can track activity in real-time and access reports at any time.

Those running cash-intensive businesses must also operate with ever-increasing due-diligence. Manual processes increase the risk of breaches in data security and unjustified deductions, creating significant financial risks that can be avoided with an automated order-to-cash solution.

Adopting an automated order-to-cash system is key for ensuring accuracy and compliance, reducing cost, and increasing the team’s overall productivity. With an automated solution, finance executives can have clear visibility of the overall cashflow and make better business decisions. Ultimately, automating order-to-cash processes will minimize human errors and help an organization achieve its financial objectives.