The C-Suite’s Guide To Account Receivable Software


Account receivable software enables organizations to automate the process of billing and collecting payments from customers, streamlining the process and improving efficiency. Using accounts receivable software, organizations can easily create invoices, initiate collection reminders, and track payments. In short, it provides an effective and efficient method of managing accounts receivable, reducing administrative costs and accelerating cash flow.

For finance executives in businesses that process customer payments, using account receivables software to manage the order to cash cycle has undeniable advantages. Leveraging receivables software as part of an order to cash solution integrates all stages from order, to invoicing, to payments, allowing executives to gain greater visibility into the accounts receivable process, improve cash flow, and quickly identify potential issues such as outstanding invoices or credit issues.

In this guide, finance executives will gain better understanding of how to use account receivable software, including best practices, common challenges, and tips for getting the most out of the software.

What is an Account Receivable Software?

Accounts receivable software is used to automatically manage customer payments. Through an accounts receivable software, an organization is able to keep track of payments due and automate the process of collecting payments and issuing invoices. This software typically comprises of several key features including automated invoice generation, customer portal integration, customer payment alerts, and more.

Benefits of Using Accounts Receivable Software

Using accounts receivable software provides range of benefits for finance executives. These benefits typically include:

1. Streamline Processes: Accounts receivable software can streamline and automate the process of tracking customer payments, from invoice generation to payment collection, reducing administrative costs and freeing up staff time.

2. Increase Visibility: With accounts receivable software, executives have increased visibility into the accounts receivable process. This visibility can help executives to identify potential problems or delays early on, minimizing the risk of overdue payments and ensuring the efficient flow of cash.

3. Improved Cash Flow: Automating the collection of payments with accounts receivable software speeds up the process and helps to accelerate cash flow.

Best Practices for Using Accounts Receivable Software

In order to make the most of account receivable software, finance executives should take advantage of the following best practices:

1. Automate Invoicing: By automating the creation of invoices and sending uploads directly to customers, organizations can speed up the payment process and simplify accounting procedures.

2. Reconcile Accounts: Before the end of each month, organizations should reconcile accounts to ensure that all customer payments have been received and accounted for.

3. Auditing: Regular auditing of accounts receivable processes can help to identify and prevent fraud, enabling organizations to minimize risk.

4. Monitor Payments: Monitoring customer payments is critical for ensuring that customers are paying on time. With accounts receivable software, organizations can easily track payments to ensure that payments are being received on schedule.

5. Automate Payment Reminders: Automating payment reminders is great way to ensure that payments are made on time. By setting up automated payment reminders, organizations can promptly notify customers of the amount owed and help to prevent overdue payments.

Issues and Troubleshooting

When using accounts receivable software, finance executives may encounter certain issues. The most common issue is difficulty reconciling accounts. This usually occurs when accounts are not properly reconciled after invoicing or when automated payment reminders are not being sent. Another issue is difficulty exporting data. This issue is typically caused by outdated or incompatible software.

In order to resolve these issues, organizations should regularly audit their accounts receivable process and make sure that all invoices and payments are accounted for. Additionally, organizations should ensure that their accounts receivable software is up to date and that automated payment reminders are sent promptly.


By leveraging accounts receivable software as part of an order to cash solution, finance executives are able to streamline the process of tracking payments and improve cash flow. By following the best practices outlined in this guide and troubleshooting any issues that may arise, executives can ensure that their organization is making the most of accounts receivable software and getting the maximum value from the software.